At Tickticki, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our online platform to purchase event passes or concert tickets.
1. Information We Collect:
We may collect the following types of personal information when you use our services:
- Personal identification information (Name, email address, phone number, address)
- Payment information (Credit/debit card, details or other payment method details)
- Via questionnaire to survey event preferences and history
- Technical data (IP address, browser type, device information)
2. How We Use Your Information:
We use the information we collect to:
- Process ticket bookings and payments
- Send you confirmation, updates, and event-related notifications
- Personalize your experience and offer relevant event recommendations
- Improve our platform and customer service
- Comply with legal obligations
3. Data Sharing:
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist in processing payments, delivering tickets, and providing customer support
- To offer product or services of our sister concerns.
- Legal authorities if required to comply with a legal obligation
4. Data Security:
We implement industry-standard security measures to protect your data. Our systems are regularly audited to ensure compliance with the latest security standards and best practices. Additionally, we continuously monitor for potential threats to safeguard your information against unauthorized access or breaches.
5. Your Rights:
You have the right to access, correct, or delete your personal data. You can also request a copy of your data or withdraw consent where applicable. Contact us at [contact info] for any such requests after hearing response from us you must visit our office for further procedure.
6. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our platform with the updated date. Please review the policy periodically for any updates.